Our IT Services
Provide enterprise-level IT support to your school while staying within a fixed budget by choosing Diamond Technologies, Inc. as your source for specialized IT services. Chicago metropolitan area customers appreciate how we take a unique approach to ensuring the technology they use in their educational facilities promotes improved learning.
As a managed services provider, we create personalized plans that meet your exact needs while providing ongoing computer system monitoring. Our specific IT services include the following:
As a managed services provider, we create personalized plans that meet your exact needs while providing ongoing computer system monitoring. Our specific IT services include the following:
Backup and Disaster Recovery
Protection is an essential element of data management, so we provide data backups to protect against the following:
- Ransomware Attacks
- Human Error
- Hardware Failure
- Power Failure
- Natural Disasters
With our services, you save time and money, which can spell the difference between a quick recovery and a total disaster.
Network Security Management
According to the FBI, schools are now the top target of ransomware attacks because school staff often lacks the proper training to deal with such threats. In addition, the funding educational facilities provide for cybersecurity tends to be modest at best. Making matters worse is how hackers have been using increasingly more sophisticated ways to commit their crimes.
The most effective way to protect your school’s computer systems against ransomware is to stop it from entering your network in the first place. We implement an eight-step cybersecurity plan to help keep cyber threats at bay.
The most effective way to protect your school’s computer systems against ransomware is to stop it from entering your network in the first place. We implement an eight-step cybersecurity plan to help keep cyber threats at bay.
Proactive Network Monitoring
Prevent network issues by turning to our innovative remote monitoring solution. This service involves carefully monitoring your school’s switches, routers, Wi-Fi access points, and other network-operating devices. We also check your traffic flow (i.e., network traffic analysis) and bandwidth usage per user, interface, and application. The information we gather from these tasks helps us with the following:
- Optimizing your IT environment.
- Improving your network reliability.
- Ensuring you have adequate bandwidth for your critical applications.
- Identifying and resolving network traffic bottlenecks.
Mobile Device Management (MDM)
Remotely deploy software, configuration changes, and security policies to your iPads and Chromebooks with MDM. This service relies on endpoint software called an MDM agent and a special server that runs in the cloud. The goal of MDM is to optimize the security and functionality of the mobile devices you use in your school while protecting its network. With MDM, you avoid the hassle of collecting and configuring every device in your organization when installing a new app or important operating system update.
Server Management
We provide management and monitoring services for your school’s cloud servers and remote networks.
Contact us to request a free service quote or book our seasoned IT technicians.
Contact us to request a free service quote or book our seasoned IT technicians.